Privacy Policy

1. Introduction

Everpoint Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use VERTIQ, our LEED certification analysis platform.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Company name and job title
• Account credentials (username and encrypted password)
• Billing information (processed securely through third-party payment processors)

Project Data

When you use VERTIQ, we collect:

• Building project information and specifications
• Energy modeling data and parameters
• LEED credit documentation and calculations
• Uploaded files and documents

Usage Information

We automatically collect:

• IP address and browser information
• Device type and operating system
• Access times and pages viewed
• Features used within the platform
• Error logs and performance data

3. How We Use Your Information

We use your information to:

• Provide and maintain the VERTIQ service
• Process your transactions and manage subscriptions
• Send important service updates and notifications
• Provide customer support and respond to inquiries
• Improve our services and develop new features
• Ensure platform security and prevent fraud
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information with:

Service Providers

Third-party vendors who assist us in operating our platform, such as cloud hosting providers (Google Cloud Platform), payment processors, and email service providers.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure HTTPS connections
• Regular security audits and updates
• Access controls and authentication requirements
• Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Project data is retained for the duration of your subscription and for a reasonable period afterward to allow for account reactivation.

You may request deletion of your account and associated data at any time, subject to legal retention requirements.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability (receive your data in a structured format)
• Withdraw consent for marketing communications

To exercise these rights, please contact us at admin@everpoint.net.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on VERTIQ. These include:

• Essential cookies: Required for platform functionality
• Analytics cookies: Help us understand how users interact with our service
• Preference cookies: Remember your settings and preferences

You can control cookie settings through your browser, but disabling certain cookies may affect platform functionality.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

VERTIQ is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the information.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via email or through the platform. Your continued use of VERTIQ after changes indicates acceptance of the updated policy.

13. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

14. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and share
• Right to delete your personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at admin@everpoint.net.

15. Compliance

This Privacy Policy is designed to comply with applicable U.S. data protection regulations, including but not limited to the California Consumer Privacy Act (CCPA), and where applicable, the General Data Protection Regulation (GDPR) for our European users. We are committed to protecting your privacy rights regardless of your location.